BATTERY LIGHT FLASHES AND LOSS OF POWERSTEERING WHEN STARTING JEEP

15926 Views 24 Replies 5 Participants Last post by rlenglish, 6 mo ago

Jim_p

Discussion Starter · Jun 5, 2022

2021 jlu Rubicon electrical battery light comes on and loss of power steering. I bought it in February and its going back for the third time for same reason the last time they had it for 3 weeks they seem bewildered at the dealership has anyone seen this problem?

1 - 20 of 25 Posts

rlenglish

· #2 · Jun 5, 2022

Have you pushed in all of your fuses.
Other than that grounds are a problem. clean and tighten the ones you can see. There are one on each front fender right near the headlights, you have to look between the grill and fender with the hood open.

elff

· #3 · Jun 5, 2022

It's weird that the power steering is having an issue, but I would put money on the fact that your second motorcycle size battery is dying.

Reactions: 1

Jim_p

Discussion Starter · #4 · Jun 6, 2022

elff said:
It's weird that the power steering is having an issue, but I would put money on the fact that your second motorcycle size battery is dying.

that was what the dealer replaced the last time two weeks ago

Reactions: 1

Jim_p

Discussion Starter · #5 · Jun 6, 2022

rlenglish said:
Have you pushed in all of your fuses.
Other than that grounds are a problem. clean and tighten the ones you can see. There are one on each front fender right near the headlights, you have to look between the grill and fender with the hood open.

the dealer did that the first time it happened I checked them myself when it happened the second time

rlenglish

· #6 · Jun 6, 2022

The stud may be loose on the fender ground. Some of them need to be re-welded.

Reactions: 2

johncanfield

· #7 · Jun 6, 2022

Welcome to ROF Jim!

Jim_p

Discussion Starter · #8 · Jun 6, 2022

johncanfield said:
Welcome to ROF Jim!

thank you John

Reactions: 1

Norminator

· #9 · Jun 6, 2022

Welcome to the family Jim.

Reactions: 1

Jim_p

Discussion Starter · #10 · 12 mo ago

now the dealer is replacing a wire harness hope it does only 3000 miles on it. the dealer has it as long as I have

Reactions: 1

johncanfield

· #11 · 12 mo ago

Good grief Jim. Does your state have a Lemon Law?

Jim_p

Discussion Starter · #12 · 12 mo ago

johncanfield said:
Good grief Jim. Does your state have a Lemon Law?

yes, but it has to been taken in 4 times for the same problem this is only the 3rd time now

Reactions: 1

Jim_p

Discussion Starter · #13 · 10 mo ago

update gone back in today for the fourth time same problem pwoer steering goes out and battery light they have changed small battery and a wire harness now see what they do now i contacted jeep to start a case fill and see what becomes of that waiting for the company to return call also contacted a local lemon law lawyer to see what they can do fingers crossed all i want is my jeep fixed

rlenglish

· #14 · 10 mo ago

So I have dealt with several weird JL problems recently. Electrical problems can be a real challenge for diagnosing especially when it is a intermittent concern so your dealer might not be just blowing you off. The tech could be smart and invested but just as frustrated as you.

I would not blame you if you want a buy back, but that will take some effort also. like a law suit it doesn't happen during a lunch break.

If you just want your Jeep fixed then I do have a suggestion.
All of the control modules on JL's run through some kind of communication system, your electric power steering pump is no different. There have been submitted problems about the communication wires with both spread terminals and short to ground at the pump. There is a wiring repair kit if this is the case, Because there is dealer information on this I would assume it has been checked already.

The other thing that your dealer may not have experience with is the other side of the communication system. Behind the glove box are two star connectors. You can see them if you pull the glove box down. These star connectors, one is white, the other green, are just hubs for communication wiring. They are a flat connector plug that joins all of the modules together. Because they are communication wires it takes very little resistance to have a problem. usually if you can get the vehicle to act up all you have to do is move the connector to remedy the problem. you can get the star connector separate and replacement of it seems to cure a lot of these random problems.

Mention all of this to your dealer. If the vehicle is acting up for you pull the glove box down a wiggle the wiring.

See less See more

Reactions: 3

Jim_p

Discussion Starter · #15 · 10 mo ago

well i tried to suggest to the service manager that when it happened this last time i ran my finger over the fuses and then started the jeep and the power steering worked and the battery light went out but was left with the ck engine light on, but the manager didn't seem that interested in what i was telling him the girl at the counter seemed more interested and concerned then he did that too makes it more frustrating i worked on aircraft for 30 years and realize how hard it is to trouble shoot electrical problems are but he be want to know all what it did though i am not by far a jeep technician or know there systems

Reactions: 1

rlenglish

· #16 · 10 mo ago

When you take your Jeep in they are supposed to make you sign the work order before any work is done. If you have information like that make sure it is in writing before you sign. The tech probably get a electronic dispatch so that would be all the information they see.

Reactions: 1

Jim_p

Discussion Starter · #17 · 10 mo ago

rlenglish said:
When you take your Jeep in they are supposed to make you sign the work order before any work is done. If you have information like that make sure it is in writing before you sign. The tech probably get a electronic dispatch so that would be all the information they see.

never seen one all they do is hook up the scanner for the codes and ask whats wrong with it

johncanfield

· #18 · 10 mo ago

Time to find another dealer.

Reactions: 1

rlenglish

· #19 · 10 mo ago

I know state laws vary but without signing a repair order you at not authorizing any work to be done.
I agree, a new dealer is in order.

Reactions: 3

Jim_p

Discussion Starter · #20 · 10 mo ago

ongoing took it back fourth time started a case file with Chrysler after third time it went in so they now replaced the power steering pump that but it didn't clear it so they replaced the battery pack and the mgu generator so got it back yesterday they said it was fixed again till today went to the lake got ready to go and no power steering again
called case worker at Chrysler told her to start process to either get my money back or replace jeep she said she look into it told her i was going to call a lawyer for lemon law, i love the jeep it when it is working but fed up with dealer service at the dealer waiting to hear back from both not holding my breath

Reactions: 1

1 - 20 of 25 Posts

This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.