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  Topic Review (Newest First)
03-02-2011 01:24 PM
rmeredit
Re: Another Bad Dealership Help!

Chrysler & their dealers suck donkey balls. Their warranty isn't worth the paper..., well - you know the rest. Funny they can deny things w/o proof of anything. Seems kind of backwards.
03-02-2011 12:05 PM
TAZER15
Re: Another Bad Dealership Help!

Had jeep towed to winfield for repairs only to learn the district manager flagged my account.Which my case worker said a week ago he had not done.went to head of warrenty dept he says district manager has more pull than he does.I guess next step is to call district manager.
02-18-2011 04:20 PM
TAZER15
Re: Another Bad Dealership Help!

Quote:
Originally Posted by stangmata
Quote:
Originally Posted by TAZER15
Quote:
Originally Posted by Eric
call chrysler back and get a senior case worker involved. any warranty co. or insurance co. always says NO!!! the first time.
they also told me NO the first time I called to bitch about my soft top. it took a few calls but they finally covered it under warranty, even though the warranty had already expired.
cost me a hundred dollar deductable. even though I had torn holes in it wheeling. that wasnt the problem, so they covered it
Will do! I was just gunna take it to winfield but if I can do it here its easier and ill make davis moors use the $80 they charged me to look at it.I'm gunna call and chew some a$$!I'm in the mood
DM has always treated me pretty good. I'm curious to hear what Winfield says.

BTW, mods - did someone delete my earlier post in this thread?
Winfield said they'd fix it but needed to call chrylser to make sure my account wasn't flagged and said chrysler would prob make DM warrenty it too.
02-17-2011 09:15 PM
stangmata
Re: Another Bad Dealership Help!

Quote:
Originally Posted by TAZER15
Quote:
Originally Posted by Eric
call chrysler back and get a senior case worker involved. any warranty co. or insurance co. always says NO!!! the first time.
they also told me NO the first time I called to bitch about my soft top. it took a few calls but they finally covered it under warranty, even though the warranty had already expired.
cost me a hundred dollar deductable. even though I had torn holes in it wheeling. that wasnt the problem, so they covered it
Will do! I was just gunna take it to winfield but if I can do it here its easier and ill make davis moors use the $80 they charged me to look at it.I'm gunna call and chew some a$$!I'm in the mood
DM has always treated me pretty good. I'm curious to hear what Winfield says.

BTW, mods - did someone delete my earlier post in this thread?
02-17-2011 04:37 PM
seapahn
Re: Another Bad Dealership Help!

Quote:
Originally Posted by TAZER15
I promise if you calledyour local dealership told them you wanted a new JK to put 37s on they would tell you oh these things are the toughest 4wds on the market that would be a great combo guys are doing it all over the country.
Aint that the truth. Only if they got their sales and marketting guys to talk more to their warranty repairs department ...
02-17-2011 04:24 PM
TAZER15
Re: Another Bad Dealership Help!

Quote:
Originally Posted by Eric
call chrysler back and get a senior case worker involved. any warranty co. or insurance co. always says NO!!! the first time.
they also told me NO the first time I called to bitch about my soft top. it took a few calls but they finally covered it under warranty, even though the warranty had already expired.
cost me a hundred dollar deductable. even though I had torn holes in it wheeling. that wasnt the problem, so they covered it
Will do! I was just gunna take it to winfield but if I can do it here its easier and ill make davis moors use the $80 they charged me to look at it.I'm gunna call and chew some a$$!I'm in the mood
02-17-2011 01:43 PM
RedRubiconLJ
Re: Another Bad Dealership Help!

This really stinks. I hate reading this stuff. My mods are in the sig. I have never had a warranty issue. My dealer replaced my entire tranny went it imploded on itself at 48k miles.
I asked my service writer about the medic eng/tc skids being heavier and if they would charge me more for r&r. He said no. Its the same amount of bolts as factory. The mech did complain about the weight and wanted to charge me more but they did not charge me. The service writer told him no.

Im so glad I have a Great dealer to work with!
02-17-2011 11:14 AM
Eric
Re: Another Bad Dealership Help!

call chrysler back and get a senior case worker involved. any warranty co. or insurance co. always says NO!!! the first time.
they also told me NO the first time I called to bitch about my soft top. it took a few calls but they finally covered it under warranty, even though the warranty had already expired.
cost me a hundred dollar deductable. even though I had torn holes in it wheeling. that wasnt the problem, so they covered it
02-17-2011 07:15 AM
TAZER15
Re: Another Bad Dealership Help!

Quote:
Originally Posted by seapahn
I don't know what the specific problem is either but I can imagine 37's adding additional stress to the t-case. That's not a mild deviation from stock like going from 31s to 33s. You do have 5.13s which should help the t-case but upgrading axles and ujoint means the extra stress moves up the drive line
2ell I see your thinking and you may be slightly correct but not enough to blow the all mighty ROCKTRAC! Its made to take more abuse that some 37s humming thru it .I promise if you calledyour local dealership told them you wanted a new JK to put 37s on they would tell you oh these things are the toughest 4wds on the market that would be a great combo guys are doing it all over the country.
02-16-2011 12:05 AM
JimmyB
Re: Another Bad Dealership Help!

Quote:
Originally Posted by TAZER15
Chrysler called me today was very abrupt and to the point.sir our dealers are our eyes and ears we can't help you and they say it was caused by your lift/tires.I said well why does the dealer outside of town say they will fix it?He said well fine by me if that dealer will warrenty it then take it to him. What a scam
hopefully you wrote down the guys name and title, give that information to the dealer that is willing to fix it so they have an easier time with the warranty work. also make sure they know that you are only authorizing repairs if they are covered under warranty....it'd be good to get that in writing.
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