DARCARS in Silver Spring, MD sucks - Rubicon Owners Forum
 
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post #1 of 3 (permalink) Old 02-16-2016, 12:01 AM Thread Starter
Rubi Noobie
 
Join Date: Feb 2016
Posts: 3
DARCARS in Silver Spring, MD sucks

Bought my 2012 JKUR from Darcars in Silver Spring, Maryland. They were the only dealership in the DC are that had the JKUR in Dozer with the options I wanted, otherwise I never would have gone to MD.

Because it has mud tires on it, I planned to rotate them more frequently to avoid road noise (it's also my DD). When I start to take the lug nuts off, I discovered one of the bolts/nuts was stripped. So I cranked it back down and made an appointment to get it replaced under warranty.

I schlep up to MD from NoVA and the person at the service counter tells me there is no way they would have sold it that way, so I must have done it and they won't cover the repair - on a $5 part and about $25 worth of labor. I could have done it myself in about an hour, but what the hell is the point of the warranty?

Fought with them for the better part of two days on social media and by phone. They eventually agreed to repair it, I just needed to drive up to MD again.

No way. They got the only cash they will ever get out of me off the original sale. I cannot tell enough people not to buy from there.
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post #2 of 3 (permalink) Old 02-16-2016, 09:18 AM
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Join Date: Oct 2010
Location: Texas Hill Country
Posts: 10,336
Garage
Are they a Chrysler dealer or non-affiliated (used car lot?)

John - WB5THT
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2006 LJ, not stock
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post #3 of 3 (permalink) Old 02-18-2016, 01:27 AM
Official WebWheeler
 
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Location: Jeepless in Spokane
Posts: 4,912
Looks like a CJDR dealer, a huge conglomerate similar to AutoNation:

http://www.darcarschryslerjeeprockville.com/

Darcars google results: http://www.darcarschryslerjeeprockville.com/

Doug
SOLD: 2012 JKU-R COD MW3: Teraflex 1" lift/leveling springs, AEV front bumper with Warn 9.5 ctis, that is all.
SOLD: '04 Rubicon: 4 spd auto, 3.5" RE SF, JKS BL, 1" BMML, BFG MT 33s on steelies, sPOD, Jeep Medic TT and eng. skid, Rockhard cage and rear bumper, and some other paraphernalia
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